FAQS

Q1: Is your company a factory or trading company?
A:Our company has specialized in the design and manufacture of thermostats since 2019.

Q2: What's the Mini. Order about your products?

A: For the first order, we don't restrict a certain Mini. Order, it depends on your project.

Q3: What's the payments in your company?

A: Generally, we accept 30%T/T deposit and 70% balance before shipping.

Q4:  Can You Make The Product With Our Brand Logo?
Yes, MOQ300pcs
Q5: Is It 0k To Print My Logo On APP of Wi-Fi Thermostat?
Yes, MOQ500pcs
Q6.What About Your Products Quality?
Firstly, our products fully comply with ISO quality standards and CE certification requirements. Secondly, each production procedure is overseen by professional and rigorous engineers. Thirdly, we have a strong and strict quality control (QC) team.

Q7.What Certificates Do Your Factory Have?
IS09001 and BSCI certificates.
Q8.How Long Is The Delivery Time ?
Samples are within 3 days, bulk orders are normally 15-35 days, depending on quantity.
Q8.Could We Pack It With Personalization Package ?
Of course ,and MOQ is 1000pcs if needed.
Q9.What Certificate Do You Have For This Product?
CE (EMC, LVD, Health and Radio) & RoHS.

Q10.Could We Order A Sample To Test ?
Sure. Contact us freely